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bsaktour
 Post subject: Can't get devices to be detected.
PostPosted: Mon Oct 26, 2009 4:26 am 
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Joined: Mon Oct 26, 2009 3:01 am
Posts: 2
Device: Tour
OS: 4.7.1.40
I just installed version 1.7 and when I get to the part to connect my device I do, however after I click okay a screen pops up saying no device detected. I do not have dm open while bbsak is and I also don't have mass storage mode enabled. I am running this on vista and have it running as administrator. Any ideas?
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CAITstoppable
 Post subject: Re: Can't get devices to be detected.
PostPosted: Sun Nov 01, 2009 9:22 pm 
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Joined: Sun Nov 01, 2009 8:55 pm
Posts: 1
Device: Blackberry 8330
OS: 5.0
i have the same issue! help!
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wowthatisrandom
 Post subject: Re: Can't get devices to be detected.
PostPosted: Mon Nov 02, 2009 5:15 am 
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Joined: Tue Feb 03, 2009 11:44 pm
Posts: 44
Device: Tour
OS: irtehun
try killing the processes using the "kill processes" button b4 trying to connect again after bbsak launches

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rajones19
 Post subject: Re: Can't get devices to be detected.
PostPosted: Mon Nov 09, 2009 11:09 pm 
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Joined: Tue Aug 04, 2009 9:36 am
Posts: 2
Device: 8630
Same issue here - 'Kill Processes' doesn't help. Windows 7. Desktop Manager connects to the device just fine, but BBSAK 1.7 and 1.6.3 won't connect. I have to keep hauling out my XP laptop to use BBSAK. One interesting note - Even the laptop lost the ability to connect until I downgraded DM from 5.0.1 down to 5.0. Tried the same downgrade on the Win7 machine, but no luck.
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rajones19
 Post subject: Re: Can't get devices to be detected.
PostPosted: Tue Nov 10, 2009 2:00 am 
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Joined: Tue Aug 04, 2009 9:36 am
Posts: 2
Device: 8630
Success!! After reading through some other threads, I tried turning off User Account Control (UAC), which usually brings up the pop-up asking for permission to change your computer. Turning off UAC requires a reboot, which is a pain, but it DID work. BBSAK connected on the first try. Not a great work-around, but at least it works - if you're willing to sit through a reboot to turn it off, and another reboot to turn it back on when you're done.
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bsaktour
 Post subject: Re: Can't get devices to be detected.
PostPosted: Wed Nov 11, 2009 4:45 pm 
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Joined: Mon Oct 26, 2009 3:01 am
Posts: 2
Device: Tour
OS: 4.7.1.40
wowthatisrandom wrote:
try killing the processes using the "kill processes" button b4 trying to connect again after bbsak launches

Thanks, that seems to have fixed it.
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AllSystemsDown
 Post subject: Re: Can't get devices to be detected.
PostPosted: Tue Nov 17, 2009 8:44 pm 
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Joined: Tue Nov 17, 2009 8:05 pm
Posts: 1
Device: Storm
OS: 5
Turning off UAC in Windows 7 worked for me, FYI...
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